FAQs

Find out more about Silal.
01

What are Silal’s values and how are they implemented in its mission?

01 Caring - We empower and support each other, our farmers and our stakeholders with integrity and transparency to maintain high standards.

02 Innovation driven - We continuously strive to elevate the agriculture landscape by utilizing and developing the latest, cutting-edge technologies.

03 Results oriented - We hold ourselves accountable and commit to consistently deliver value to our stakeholders through focused and impactful actions.

04 Resilient - We adapt and thrive in various challenging environments and circumstances to achieve unwavering resolve and perseverance

05 Efficient - We ensure excellence and quality across our operations to deliver upon the demands of our partners and stakeholders.

02

What are the services provided by Silal in the supply contract?

Farm owners will benefit from a variety of services when signing a supply contract.

These include:

- Agricultural engineers will visit farms and provide technical advice and guidance on best practices for farming the required products.
- Products will be quality tested once they arrive at receiving centers and quality certificates issued for them.
- Loading containers will be provided for certain products.
- The agreed price for the products will be paid within 30 days.
- Product samples will be taken for lab testing for quality assurance and consumer safety.

03

Where is Silal’s HQ?

Capital Tower, Al Khaleej Al Arabi Street, Level 11, Abu Dhabi, UAE.

Silal is part of ADQ, one of the region’s largest holding companies with a broad portfolio of major

04

What are the required quality standards for agricultural products?

Quality standards for Class 1 and Class 2 agricultural products include but are not limited to:

- Colour, dimensions, weight & smell.
- Farmers will be issued with a copy of the approved standards upon signing the contract and the products will be tested and classified upon receipt accordingly.

05

How does Silal ensure food safety and quality?

Silal maintains strict quality control measures to ensure the highest standards of food safety. We work closely with farmers and suppliers to adhere to approved quality standards for agricultural products, including color, dimensions, weight, and smell. All products undergo rigorous testing and classification upon receipt to guarantee that only the best-quality produce reaches our consumers.

06

How does Silal support local farmers?

Silal is deeply committed to empowering local farmers. Through our supply contracts, agricultural engineers visit farms to provide technical advice and guidance on best practices for cultivating the required products. We also offer timely payment, loading containers, and lab testing of product samples to assure quality assurance and consumer safety.

07

Can I find Silal products in retail stores?

Yes, you can find Silal's high-quality products in various retail stores across the UAE. We work closely with national retailers and global distributors to ensure a steady supply of essential food products, making them accessible to the people of the UAE at affordable prices every day.

08

Does Silal offer sustainable packaging solutions?

Absolutely! Silal is committed to promoting sustainability throughout our operations. We prioritize the use of sustainable packaging solutions to minimize environmental impact and reduce waste.

09

How can I get in touch with Silal for partnership opportunities?

If you are interested in partnership opportunities with Silal, please reach out to our headquarters. Our team will be delighted to explore potential collaborations and discuss how we can work together to cultivate a healthier and more sustainable future.

10

What is Silal's vision for the future of agriculture in the UAE?

Silal envisions a future where sustainable farming practices, advanced technologies, and strong partnerships contribute to food security, economic growth, and environmental preservation in the UAE. Our mission is to be at the forefront of innovation and sustainability, playing a pivotal role in shaping a thriving and resilient agricultural sector in the region.

11

How does Silal ensure efficient distribution of its food products?

Silal has established a robust and efficient distribution network to ensure timely delivery of high-quality food products to various locations across the UAE. Through strategic partnerships with national retailers and global distributors, we can reach a wide range of consumers with our diverse portfolio of essential food items. Our distribution centers are strategically located to optimize logistics and reduce delivery time, enabling us to consistently meet the demands of our partners and stakeholders. With a strong emphasis on efficiency and excellence, Silal takes pride in its seamless distribution process, ensuring that safe, sufficient, and nutritious food is readily available to the people of the UAE.